QuickBooks Error Code 6190 is a common issue that occurs when users try to access a company file in a multi-user environment. This error is usually caused by a mismatch between the company file (.QBW) and the transaction log file (.TLG) or when another user is logged into the company file in single-user mode. Understanding the causes and solutions can help resolve this issue effectively.

Read More : How To Resolve QuickBooks Error 6190

Causes of QuickBooks Error 6190

Several factors can lead to this error, including:

A mismatch between the company file (.QBW) and transaction log file (.TLG).

Another user is logged into QuickBooks in single-user mode while others try to access the file.

A damaged or corrupted QuickBooks company file.

Network connection issues affecting multi-user mode.

Steps to Fix QuickBooks Error 6190

1. Use the QuickBooks File Doctor Tool

QuickBooks File Doctor is a built-in tool that helps diagnose and repair company file errors.

Download and install the QuickBooks Tool Hub from the official Intuit website.

Open the Tool Hub and select Company File Issues.

Click on Run QuickBooks File Doctor and select your company file.

Follow the on-screen instructions to repair the file and check if the issue is resolved.

2. Rename the Transaction Log File (.TLG)

A mismatch between the transaction log file and the company file can cause Error 6190. Renaming the .TLG file can resolve the issue.

Navigate to the folder where your QuickBooks company file is stored.

Locate the files with extensions .QBW and .TLG.

Rename the .TLG file by adding “.old” at the end (e.g., companyfile.tlg.old).

Restart QuickBooks and check if the error is resolved.

3. Switch to Single-User Mode and Back to Multi-User Mode

If another user is logged into QuickBooks in single-user mode, this can trigger Error 6190.

Ask all users to log out of QuickBooks.

Log in as the administrator and switch to Single-User Mode from the File menu.

After a few minutes, switch back to Multi-User Mode.

Check if the issue persists.

4. Verify and Rebuild the Data File

A corrupted company file can also trigger this error.

Open QuickBooks and go to File > Utilities > Verify Data.

If QuickBooks detects issues, go to File > Utilities > Rebuild Data.

Follow the on-screen steps and let QuickBooks repair the data file.

Conclusion:

QuickBooks Error 6190 is mainly caused by file mismatches, single-user mode conflicts, or file corruption. Using QuickBooks File Doctor, renaming the .TLG file, switching user modes, or verifying and rebuilding data can help fix the issue. If the error persists, contacting